AskWisy
Terms of Service & User Agreement
Version 3.0 | Effective Date: April 23, 2026
AskWisy, Inc. · A Delaware Corporation · Principal Offices: Los Altos, CA · AskWisy.com
PLEASE READ CAREFULLY BEFORE USING OUR SERVICES These Terms of Service ("Terms") constitute a legally binding agreement between you and AskWisy, Inc. ("Company," "we," "us," or "our"). By accessing or using any part of our platform, website, AI services, applications, or related products (collectively, the "Services"), you agree to be bound by these Terms. BY ACCESSING OR USING OUR SERVICES YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE, YOU MUST NOT ACCESS OR USE THE SERVICES. ACCEPTANCE IS BY AFFIRMATIVE OPT-IN ONLY. You must actively check an unchecked box or click an unambiguous acceptance button. No pre-selected or default-checked acceptance is used. |
1. Definitions
2. Acceptance of Terms
3. Eligibility & Account Registration
4. Account Access & Security
5. Description of Services
6. License to Use the Services
7. User Content & Interaction Data
8. Content License Grant to Company
9. Client & Partner Content License
10. Intellectual Property & Ownership
11. AI Interactions, Multimodal Data & Interaction Records
12. Prohibited Conduct
13. Commercial Plans, Pricing & Free Trials
14. Payment Terms & Billing
15. Service Changes, Suspension & Termination
16. Disclaimer of Warranties
17. Limitation of Liability
18. Indemnification
19. Privacy & Data Protection
20. Third-Party Services & Links
21. Cross-Border Use & International Compliance
22. Dispute Resolution & Binding Arbitration
23. Governing Law & Jurisdiction
24. Class Action Waiver
25. DMCA & Intellectual Property Claims
26. California Privacy (CCPA/CPRA)
27. AI Disclosure & Communications Compliance
28. Export Controls & Sanctions
29. Accessibility
30. Electronic Communications & E-Sign
31. General Provisions
32. Contact Information
As used in these Terms, the following capitalized terms have the meanings set forth below:
Term | Definition |
"Agreement" or "Terms" | These Terms of Service and User Agreement, together with our Privacy Policy and any supplemental terms, policies, or guidelines incorporated by reference. |
"Company," "we," "us," "our" | AskWisy, Inc., a corporation incorporated under the laws of the State of Delaware, with its principal place of business in Los Altos, CA, California. Corporate governance and internal affairs are governed by the Delaware General Corporation Law (DGCL). |
"Services" | All products, platforms, software, applications, websites, APIs, and AI-powered interaction systems provided by the Company — including voice, text, video, image, document, data, and any other communication format or modality, whether now known or hereafter developed. |
"User," "you," "your" | Any individual or entity that accesses, registers for, or uses any part of the Services, including End Users, Clients, Partners, and visitors. |
"Client" | A business, professional, or organization that subscribes to the Services under any Commercial Plan to deploy AI-powered interaction capabilities to their own customers or end users. |
"Partner" | Any third party that integrates with, resells, co-brands, white-labels, or otherwise collaborates with the Company in connection with the Services. |
"End User" | Any individual who interacts with an AI agent deployed through the Services by a Client, including buyers, sellers, patients, customers, tenants, prospects, or any other party. |
"Content" | Any data, text, information, audio, voice interactions, video, images, documents, files, conversation transcripts, feedback, listings, and other materials submitted to or generated through the Services. |
"AI Interaction Data" | All data generated by interactions between End Users and the Company's AI systems through any modality — voice recordings, transcripts, text exchanges, video, images, documents, session metadata, and behavioral signals. |
"Derived Data" / "Derivative Works" | Any data, outputs, models, analyses, improvements, or works created, derived, or trained from User Content or AI Interaction Data, including machine learning model improvements. |
"Sensitive Personal Information" | As defined by applicable law (including CCPA/CPRA): Social Security numbers, financial account details, health information, precise geolocation, racial or ethnic origin, contents of private communications, and biometric data. |
"Commercial Plan" | Any arrangement under which the Company makes the Services available to a Client, including Subscription Plans, Per-Use Plans, Hybrid Plans, Custom Enterprise Arrangements, and free trial access. |
"Restricted Jurisdiction" | Any country, territory, or region subject to comprehensive U.S. government embargo or OFAC sanctions, or any jurisdiction in which the Services are not legally available. |
"Applicable Law" | All U.S. federal, state, and local laws, and — where the Company has actual notice of a user's location in a foreign jurisdiction — relevant international laws to the extent commercially and legally reasonable for the Company to comply. |
“All Party Consent” | For purposes of recording or monitoring features, ‘participants’ or ‘all party’ means all individuals engaged in the communication (e.g., callers, meeting attendees, or users interacting with AI agents). Where required by applicable law, including in jurisdictions such as California, all participants or parties must be provided with clear notice and must consent to such recording. If the Company cannot reliably determine the applicable jurisdiction, the Service may default to requiring notice to and consent from all participants or parties. |
By accessing or using the Services in any manner — including creating an account, deploying an AI agent, or interacting with an AI-powered system — you enter into a binding legal agreement with the Company. ACCEPTANCE IS BY AFFIRMATIVE OPT-IN ONLY. The Company presents these Terms with an unchecked checkbox or unambiguous "I Agree" button that you must affirmatively activate. No pre-selected or default-checked acceptance mechanism is used. This approach is consistent with Ninth Circuit and FTC clickwrap enforceability standards and the FTC's published guidance on "dark patterns."
In accordance with the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. §§ 7001–7031) and California's Uniform Electronic Transactions Act (UETA), your electronic acceptance constitutes a legally binding signature. The Company maintains backend logs of each acceptance event recording: (a) timestamp; (b) account identifier; (c) IP address and user agent; and (d) exact version of these Terms accepted. These records are retained for the duration of the account plus three years.
By accepting, you represent and warrant that: (a) you are at least 18 years of age; (b) you have legal capacity to enter binding contracts; (c) if accepting on behalf of an organization, you have authority to bind that organization; and (d) your use does not violate any applicable law or agreement.
The Services are not directed to children under the age of 13. Users between 13 and 17 may only use the Services with verifiable parental or guardian consent in compliance with COPPA (15 U.S.C. §§ 6501–6506), the California Age-Appropriate Design Code (AB 2273), and equivalent international child-protection laws where applicable.
You agree to provide accurate, current, and complete information during registration and to keep such information updated. You may not register using false identities, impersonation, or unauthorized third-party information.
Unless expressly authorized in writing, each individual may maintain only one personal account and each organization may maintain only one organization account.
Clients registering on behalf of a business entity represent that they have authority to bind that entity. The registering individual is jointly and severally responsible with the entity for compliance with these Terms.
You are solely responsible for maintaining the confidentiality of your account credentials. You agree not to share credentials with any third party. Notify the Company immediately at security@AskWisy.com upon discovering unauthorized access.
You are responsible for all activity under your account until you notify the Company of a breach or the Company suspends or terminates your account.
The Company strongly recommends enabling multi-factor authentication (MFA). The Company disclaims liability for account compromises where MFA was available but not enabled.
The Company may disclose account information to government authorities or law enforcement as required by applicable law, court order, or legal process. Where legally permissible, the Company will provide reasonable advance notice to affected account holders.
The Company provides an AI-powered multimodal interaction platform enabling Clients to deploy intelligent conversational agents across voice, text, video, image, document, and other modalities. Core capabilities may include:
The Company may add, modify, suspend, or discontinue any feature as described in Section 15.
Subject to compliance with these Terms and payment of applicable fees, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for their intended purposes during the term of your applicable Commercial Plan or free trial.
Except as expressly permitted, you may not:
End Users who interact with AI agents deployed by Clients do not pay fees to the Company directly.
You retain ownership of User Content you submit to the Services, subject to the licenses granted in Sections 8 and 9. You are solely responsible for all User Content and represent that you have all rights necessary to submit such Content and to grant the licenses described herein.
By interacting with an AI agent through the Services — whether via voice, text, video, image, document, or any other modality — you acknowledge and consent to:
Do not submit Sensitive Personal Information — such as Social Security numbers, government IDs, complete financial account numbers, medical records, passwords, or biometric identifiers — through the Services unless specifically required by a Client deployment operating under a separate DPA with appropriate safeguards.
End Users may request the relevant Client (data controller) to exercise rights under Applicable Law. The Company will reasonably assist Clients in fulfilling such requests where technically feasible and legally required.
CORE LICENSE — READ CAREFULLY This section describes how the Company may use content generated through or submitted to the Services. The license supports AI development but is subject to data rights, deletion rights, opt-out mechanisms, and Sensitive Personal Information protections described herein. |
By submitting, transmitting, or generating any User Content or AI Interaction Data through the Services — in any format or modality — you hereby grant to the Company, its subsidiaries, affiliates, authorized Clients, Partners, successors, and assigns a worldwide, royalty-free, perpetual, irrevocable (subject to Section 8.5), non-exclusive, sublicensable, and transferable license to use, reproduce, modify, adapt, create derivative works from, distribute, transmit, store, process, and otherwise exploit such Content and AI Interaction Data, in whole or in part, in any format now known or hereafter developed, for the following purposes:
The Company will not pay any royalty, license fee, revenue share, or other compensation for use of your Content or AI Interaction Data pursuant to the licenses in this Section 8.
To the extent permitted by applicable law, you waive any moral rights, rights of attribution, and similar rights in your Content in connection with the Company's exercise of the licenses granted herein.
The licenses in Section 8.1 survive the termination or expiration of your account with respect to Content and AI Interaction Data already submitted or generated prior to such termination, except where otherwise required by Applicable Law.
The broad license in Section 8.1 is subject to:
Where the Company enables AI training features that apply to a Client's End User data, such features will be disclosed in applicable product settings, plan documentation, or Order Form. Where opt-out controls are required by applicable law or offered by the Company, they will be made available to affected Clients.
By uploading, configuring, or providing business information, listings, descriptions, qualifying questions, scripts, templates, video or image assets, documents, or any other content to configure the AI platform (collectively, "Client Configuration Content"), each Client grants to the Company a worldwide, royalty-free, sublicensable, non-exclusive license to use, reproduce, process, display, and create derivative works from such Client Configuration Content for the purpose of:
Each Client represents and warrants that: (a) it has all rights, licenses, consents, and permissions necessary to post Client Configuration Content and to grant the licenses herein; (b) such Content does not infringe any third-party intellectual property rights; (c) it has obtained all legally required consents from End Users whose data is processed through the Services; and (d) such Content complies with all Applicable Law.
Partners who contribute data, integrations, datasets, APIs, or other materials grant the Company equivalent license rights as described in Sections 8 and 9.1, subject to the specific terms of applicable partnership agreements.
Neither Clients nor Partners will receive compensation for the Company's use of Client Configuration Content or Partner Content for the purposes described in this Section 9, unless separately agreed in a written Order Form or partnership agreement.
The Company exclusively owns all right, title, and interest in and to the Services, the Platform, and all technology, software, algorithms, AI models, interfaces, designs, documentation, trade secrets, and components thereof. Nothing in these Terms transfers any ownership interest to you.
All Derived Data, improved AI models, enhanced algorithms, datasets, and other works created by the Company from or incorporating User Content, Client Configuration Content, or AI Interaction Data are and shall remain the sole and exclusive property of the Company.
All Company trademarks, service marks, logos, trade names, and brand identifiers are the exclusive property of the Company. You may not use any Company mark without prior written consent.
If you provide suggestions, ideas, enhancement requests, feedback, or recommendations relating to the Services, the Company may use such information without restriction or compensation to you, and you hereby assign to the Company all right, title, and interest in such feedback.
The Company's platform deploys AI-powered conversational and multimodal agents. These agents will disclose their AI nature when directly and sincerely asked by a user, as required by Applicable Law, including the California Artificial Intelligence Transparency Act, FTC AI disclosure guidelines, and any applicable federal or state AI transparency requirements.
By initiating or participating in any interaction with an AI system deployed through the Services — whether by voice, text, video, image, document, or any other modality — you consent to recording, capture, transcription, storage, and processing of that interaction. The Company and applicable Clients comply with:
Where two-party or all-party consent is required, appropriate disclosure is made at the outset of the interaction. The platform defaults to all-party consent disclosure when the user's state cannot be determined.
Clients are the data controller for End User interactions and are solely responsible for ensuring that recording disclosures comply with the laws of the jurisdiction where each interaction occurs, including applicable U.S. state all-party consent laws and international recording laws. The Company provides disclosure tools; Clients must configure and implement them appropriately. The Company provides a template recording consent disclosure that Clients must use or adapt.
Interaction records are used by the Company and its authorized Clients and Partners for: (a) delivering the Services; (b) quality assurance; (c) training and improving AI models on a royalty-free, perpetual basis as described in Section 8; (d) developing new features and products; (e) generating analytics and insights; and (f) legal compliance and dispute resolution.
AI-generated responses DO NOT constitute legal, financial, medical, real estate, or other professional advice. You should independently verify any information provided by AI agents and consult qualified professionals for advice specific to your circumstances. The Company specifically disclaims liability for damages arising from reliance on AI-generated content that concerns medical diagnoses, legal strategies, financial decisions, or real estate transactions. In jurisdictions where a court may find that providing AI-generated advice constitutes "gross negligence," the Company's express disclaimer of professional advice status is a material term of this Agreement.
AI systems may generate inaccurate, incomplete, or outdated information. The Company makes no warranty regarding the accuracy of AI-generated content. Users assume all risks associated with reliance on AI-generated information.
You agree not to use the Services to:
PRICING MODEL NOTICE The pricing model applicable to your account is specified in your Order Form, Client Agreement, or the plan selection made during enrollment. |
(a) Subscription Plans: Recurring periodic fee (monthly, quarterly, annually, or other agreed cycle).
(b) Per-Use / Per-Unit Plans: Fees charged based on actual measured consumption — per-listing, per-conversation, per-API call, per-document processed, per-lead qualified, or any other measurable unit specified in the applicable Order Form.
(c) Hybrid Plans: Combination of a recurring base fee and variable per-use or overage charges.
(d) Custom Enterprise Arrangements: Custom pricing, volume discounts, minimum commitments, or bespoke commercial structures as set forth in a separately executed Client Agreement.
Free trials are offered on a limited, time-restricted basis. During a free trial: (a) access to a designated subset of Services at no charge; (b) we may limit usage volume, features, or modalities; (c) we may terminate the free trial at any time without liability; and (d) upon expiration, continued access requires enrollment in a paid Commercial Plan.
Order Form or Client Agreement terms prevail over these Terms for Commercial Plan-specific matters. Where no Order Form exists, the Company's then-current published pricing applies.
Subscription Plans auto-renew for successive periods of equal length at the then-current applicable rate unless you cancel before the end of your current Subscription period. The Company will provide at least 30 days' notice before any renewal at a materially higher rate.
All fees paid are non-refundable, except as expressly required by Applicable Law. Subscription cancellations take effect at the end of the current billing period. Fees billed in error due to Company system failure may be credited upon written request within 30 days.
The Company will communicate material price changes to existing paid Clients at least 30 days in advance via email or in-product notification. Continued use after a price change takes effect constitutes acceptance.
The Company accepts payment methods as specified at enrollment. You authorize the Company or its designated payment processor to charge your payment method for all applicable fees.
Subscription Plans are billed in advance at the start of each billing period. Per-Use Plans are billed in arrears based on measured consumption. Hybrid Plans follow the cadence applicable to their respective components.
Fees are exclusive of applicable taxes, levies, duties, or similar governmental assessments. You are responsible for all such taxes associated with your Commercial Plan, except for taxes on the Company's net income.
If you believe a charge is incorrect, contact billing@AskWisy.com within 30 days of the charge date.
The Company reserves the right to suspend access if payment is overdue. Overdue amounts accrue interest at 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower).
For material changes to Services that significantly affect existing paid Clients, the Company will use commercially reasonable efforts to provide at least 30 days' advance notice. Non-material changes, security updates, and bug fixes may be implemented without prior notice.
The Company may suspend or terminate your account immediately if: (a) you breach these Terms; (b) your conduct creates legal liability or risk; (c) you engage in prohibited conduct; (d) required by applicable law; or (e) you fail to pay applicable fees. Where legally permissible and operationally feasible, the Company will provide advance notice and an opportunity to cure material breaches before termination.
You may terminate your account at any time by following the account cancellation procedures. Termination does not entitle you to a refund of prepaid fees.
Upon termination: (a) your license to use the Services ceases; (b) the Company may delete your account data per its data retention policies; (c) outstanding fees become immediately due and payable; and (d) all provisions that by their nature should survive termination will survive.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION. THE COMPANY DOES NOT WARRANT THAT: (A) THE SERVICES WILL MEET YOUR REQUIREMENTS; (B) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) RESULTS OBTAINED FROM USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE; (D) AI-GENERATED CONTENT WILL BE ACCURATE, COMPLETE, OR CURRENT; OR (E) ANY ERRORS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES; THE ABOVE EXCLUSIONS MAY NOT FULLY APPLY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (A) IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) THE TOTAL AGGREGATE LIABILITY OF THE COMPANY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF: (I) THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (II) ONE HUNDRED U.S. DOLLARS ($100.00).
NOTWITHSTANDING THE FOREGOING, Nothing in this Section limits the Company's liability for: (a) death or personal injury caused by the Company's gross negligence; (b) fraud or willful misconduct; (c) any liability that cannot be excluded by Applicable Law; or (d) damages arising from the Company's own material breach of its data security obligations under Section 19. THE COMPANY DOES NOT LIMIT ITS LIABILITY FOR INTENTIONAL MISCONDUCT OR FRAUDULENT MISREPRESENTATION.
You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, agents, contractors, licensors, Partners, and successors from and against any and all claims, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your access to or use of the Services; (b) your User Content or Client Configuration Content; (c) your violation of these Terms; (d) your violation of any applicable law or regulation; (e) your violation of any third-party right, including intellectual property rights or privacy rights; (f) any End User's interactions with your deployed AI system; or (g) any claim that your Content caused damage to a third party. The Company will notify you promptly of any claim for which it seeks indemnification.
The Company's collection, use, and disclosure of personal information is governed by the Privacy Policy, incorporated into these Terms by reference and available at AskWisy.com/privacy.
With respect to End User personal data processed through Clients' deployed AI systems, the Company acts as a data processor on behalf of the Client (data controller). Clients are responsible for having a lawful basis for processing End User personal data and for providing required disclosures to End Users.
The Company implements commercially reasonable technical and organizational security measures to protect personal information. No method of electronic transmission or storage is 100% secure.
The Company maintains a list of third-party subprocessors that process personal data on its behalf. This list is available upon request to privacy@AskWisy.com. The Company reserves the right to update subprocessors list from time to time as needed.
For users located in the EU, EEA, UK, or Switzerland who access the Services, the Company will process personal data in accordance with applicable data protection law and will enter into Standard Contractual Clauses (SCCs) or equivalent safeguards upon request. Contact privacy@AskWisy.com to request a Data Processing Agreement.
The Services may contain links to or integrations with third-party websites, services, or applications. The Company does not endorse, control, or assume responsibility for any third-party services. Your use of third-party services is subject to their own terms and privacy policies.
The Services are operated from the United States and primarily governed by U.S. law. Users who access the Services from outside the United States do so on their own initiative and are responsible for compliance with applicable local laws.
Users who travel between U.S. states while using the Services remain subject to these Terms. Key considerations:
Users who access the Services while located outside the United States acknowledge that:
The Services are not available to users located in, or nationals or residents of, any Restricted Jurisdiction subject to comprehensive U.S. government embargo or OFAC sanctions. You represent that you are not accessing the Services from a Restricted Jurisdiction.
Clients who deploy the Services to End Users outside the United States are solely responsible for: (a) compliance with applicable data protection and privacy laws in each jurisdiction (including GDPR, UK GDPR, PIPEDA, LGPD, PDPA, and similar laws); (b) obtaining all legally required consents from End Users; (c) providing required notices in the applicable local language; and (d) implementing required contractual safeguards. The Company will cooperate with Clients in implementing such measures upon request.
By using the Services, international users agree that U.S. law (and specifically California law for operational matters) governs these Terms to the maximum extent permitted by Applicable Law. Where mandatory local law grants rights that cannot be waived by contract (such as consumer protection rights in the EU/UK), those rights are not affected.
IMPORTANT — PLEASE READ CAREFULLY This section contains a binding arbitration clause and class action waiver that affect your legal rights. You have the right to opt out as described below. |
Before initiating any formal dispute proceeding, you agree to contact the Company at legal@AskWisy.com with written notice describing the dispute in reasonable detail. The parties will use good-faith efforts to resolve the dispute informally within 30 days of such notice. This informal resolution requirement is a condition precedent to arbitration.
Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any court of competent jurisdiction), and except as provided below, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be settled by binding arbitration administered by JAMS or the American Arbitration Association (AAA) under their applicable Commercial Arbitration Rules. Arbitration will be conducted in Santa Clara County, California, unless otherwise agreed.
Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within the scope of that court's jurisdiction.
You may opt out of the arbitration agreement within 30 days of first accepting these Terms by sending written notice to legal@AskWisy.com with subject "Arbitration Opt-Out." Opting out does not affect any other provision.
Notwithstanding the arbitration clause, users who are residents of the European Union or United Kingdom may have the right to bring claims in their local courts and to access applicable out-of-court dispute resolution mechanisms under local law. This Section does not limit any mandatory consumer rights you may have under your applicable local law that cannot be waived by contract.
DUAL-STATE GOVERNING LAW AskWisy, Inc. is incorporated in Delaware and operates with principal offices in California. |
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles, except for matters expressly governed by Delaware law. This includes interpretation, validity, enforceability, performance, breach, and remedies.
Matters relating to the Company's corporate governance, internal affairs, the rights and duties of directors and officers, and fiduciary obligations are governed exclusively by the Delaware General Corporation Law (DGCL).
For disputes not subject to arbitration, each party consents to the exclusive jurisdiction of the state and federal courts in Santa Clara County, California for California-law matters, and the Court of Chancery of the State of Delaware for corporate governance and DGCL matters.
YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. UNLESS BOTH PARTIES AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. IF THIS PROVISION IS FOUND UNENFORCEABLE, THE ENTIRETY OF THE ARBITRATION CLAUSE IN SECTION 22 WILL BE NULL AND VOID.
The Company respects intellectual property rights and complies with the Digital Millennium Copyright Act (17 U.S.C. § 512). DMCA Notices: legal@AskWisy.com (Subject: "DMCA Notice"). False DMCA notices may result in legal liability under 17 U.S.C. § 512(f).
If you believe your Content was removed due to a mistaken DMCA notice, you may submit a counter-notification pursuant to 17 U.S.C. § 512(g)(3) to the DMCA Agent above.
The Company maintains a policy of terminating accounts of users determined to be repeat copyright infringers.
California residents have additional rights under the CCPA as amended by the CPRA, including rights to: know what personal information is collected, request deletion, opt out of sale or sharing, correct inaccurate information, and limit use of sensitive personal information. To exercise these rights, email privacy@AskWisy.com with subject "CCPA Privacy Request" or use the form at AskWisy.com/privacy-request.
The Company's AI agents are designed to disclose their non-human nature when directly and sincerely queried by users, in compliance with FTC guidance, California AI transparency legislation, and any other applicable AI disclosure requirements.
The Company is committed to maintaining compliance with all applicable federal and state laws governing each communication modality, including: ECPA, VPPA, CAN-SPAM Act, TCPA, applicable state recording consent laws, and any future multimodal communication regulations.
The Company's marketing and business practices comply with the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) and applicable FTC regulations, including those relating to unfair or deceptive acts or practices, AI transparency, and endorsement disclosure requirements.
The Services are subject to U.S. export control laws and regulations, including the Export Administration Regulations (EAR) and regulations administered by OFAC. You may not access or use the Services in violation of any applicable export control or sanctions laws. You represent that you are not located in, under the control of, or a national or resident of any Restricted Jurisdiction, and that you are not on any U.S. government list of prohibited or restricted parties.
The Company is committed to making the Services accessible to people with disabilities in compliance with the Americans with Disabilities Act (ADA) and, where applicable, Section 508 of the Rehabilitation Act. If you experience accessibility barriers, contact support@AskWisy.com.
By using the Services, you consent to receive electronic communications from the Company. You agree that electronic communications satisfy any legal requirement that such communications be in writing, pursuant to the E-SIGN Act (15 U.S.C. §§ 7001–7031) and applicable state electronic signature laws.
If any provision is found invalid, illegal, or unenforceable, such provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, and the remaining provisions will continue in full force and effect.
The Company's failure to enforce any provision does not constitute a waiver of the right to enforce such provision in the future.
These Terms, together with the Privacy Policy, any applicable Order Form or Service Agreement, and supplemental terms incorporated by reference, constitute the entire agreement between you and the Company with respect to the Services and supersede all prior agreements and understandings.
The Company reserves the right to modify these Terms at any time. For material changes, the Company will provide at least 14 days' advance notice via email or in-product notification. Your continued use after the effective date constitutes acceptance.
You may not assign your rights under these Terms without the Company's prior written consent. The Company may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets without your consent, provided that the assignee agrees to be bound by these Terms.
Neither party will be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including natural disasters, pandemic, war, acts of terrorism, government action, Internet outages, or other events of force majeure, provided the affected party provides prompt notice and uses commercially reasonable efforts to resume performance.
Purpose | Contact |
General & Legal Inquiries | legal@AskWisy.com |
Privacy & CCPA Requests | privacy@AskWisy.com |
DMCA Notices | legal@AskWisy.com (Subject: "DMCA Notice") |
Security Issues | security@AskWisy.com |
Billing & Pricing | billing@AskWisy.com |
General Support | support@AskWisy.com |
Registered Agent (Delaware) | Per Delaware registered agent on file with Delaware Secretary of State |
Principal Offices: Mailing Address (California) | AskWisy, Inc. | 4546 El Camino Real, B10-168, Los Altos, CA 94022 |
Website | AskWisy.com |
Response Time | Within 45 days of a verifiable request (extendable by 45 days with notice) |
Affirmative Acceptance Required — No Default Pre-Selection By clicking "I Agree," "Accept," or "Continue," or by accessing or using the Services, you acknowledge that you have read these Terms in their entirety, understand them, and agree to be bound by them. ☐ I agree to the Terms of Service and User Agreement (you must actively check this box — no default selection) Date of Acceptance: _________________________ Name/Organization: _________________________ |
AskWisy, Inc. · A Delaware Corporation · Principal Offices: Los Altos, CA · AskWisy.com
© 2026 AskWisy, Inc.. All Rights Reserved.